Traveller reviews of our Edinburgh city centre hotel

Here at Holiday Inn Express Edinburgh-Royal Mile, we take traveller reviews very seriously indeed and use this much valued feedback to ensure that all guests have a most enjoyable stay with us and to assist us in exceeding customer expectations.  Our affiliation to the world famous Holiday Inn Express brand also commits us continuously to exacting standards of customer care, service and quality of our facilities.


We encourage all guests to post reviews to Trip Advisor to help us with our reputation, management and our constant drive for improvement in our service to you.


The following reviews have been submitted by past guests through Trip Advisor and reflect their genuine feedback.  From time to time we fall short in our pursuit of 100% guest satisfaction and we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve the guest experience. 

"Great all round for seeing Edinburgh"

Location - situated within 15 minutes' walk from George Street (where there are a lot of nice restaurants), 15 minutes from Edinburgh Castle and 10 minutes from Holyrood. As you can tell, it's very close to lots of things you may want to see whilst in Edinburgh but as it's set slightly away from the town centre, it's very peaceful....


"Excellent location, great value"

Situated close to the Royal Mile, but in a quiet location, Clean, comfortable room, good breakfast. Front desk staff were very friendly and helpful. Enjoyed our stay and felt very relaxed and at ease.


"Nice hotel, good location"

Excellent location in Old Town of Edinburgh, 200 meters from the Royal Mile - High St. New building with spacious clean rooms. Good breakfast, but need a little more variety. Good value for your money. ( Generally, in Edinburgh hotels have very high prices )


"Great location, friendly staff"

Room was on the smaller side, but had all required amenities and was a clean/bright space to relax in. Front desk staff was super attentive and friendly, and easily answered all questions about the area. Location is also hard to beat - literally just minutes away from every attraction. Perfect place to stay for a few nights of Edinburgh exploration.